Get in Touch
Thank you for visiting Spinko, your independent source for online gambling brand reviews and insights. We appreciate your interest in our content and welcome your feedback. This page outlines the best ways to contact us, clarifying what we can and cannot assist with.
Please review the sections below carefully to ensure your inquiry is directed appropriately. This will help us provide you with the most efficient and helpful response.
Who We Are (Independent Review Site)
Spinko is an independent affiliate and review website. We specialize in providing comprehensive, unbiased reviews and information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that we are not the operator of any online casino or sportsbook. We do not own, manage, or operate any gambling platforms. Our role is to evaluate, review, and compare these brands to help players make informed decisions.
We do not hold player accounts, process transactions, or manage any aspect of gameplay. Our website functions solely as a resource for information and recommendations.
What We Can Help With
As an independent review site, Spinko can assist with specific types of inquiries related to our content and operations:
- Feedback on Our Reviews: If you have comments, suggestions, or believe there is an inaccuracy in one of our reviews, we want to hear from you.
- Content Corrections: Should you identify factual errors or outdated information on our website, please bring it to our attention.
- Partnership and Advertising Inquiries: For businesses interested in collaborating with Spinko or advertising opportunities, please reach out.
- General Website Inquiries: For questions about Spinko's mission, methodology, or other non-gambling operator specific topics.
What We Cannot Help With
It is very important to understand that Spinko cannot provide assistance with issues directly related to online casinos or sportsbooks. We are not equipped, authorized, or able to intervene in matters concerning third-party gambling operators. Specifically, we cannot help with:
- Player Account Access: We do not have access to any player accounts on any gambling platform.
- Deposit or Withdrawal Issues: We cannot process, track, or resolve problems with money transfers to or from any casino or sportsbook.
- Bonus or Promotion Disputes: We cannot mediate or resolve disagreements regarding bonuses, free spins, or promotional offers from operators.
- Game Malfunctions or Fairness Complaints: Issues related to game performance, fairness, or payouts must be directed to the specific operator.
- KYC (Know Your Customer) Verification: We cannot assist with identity verification processes required by gambling operators.
- Live Chat or Direct Customer Support for Operators: We do not provide customer service for any online casino or sportsbook.
For any of these issues, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. They are the only entity with the authority and access to resolve such matters.
Account, Deposit and Withdrawal Issues
Spinko reiterates that we are an independent review website and not a gambling operator. Therefore, we have no access to player accounts, financial transactions, or personal data held by any online casino or sportsbook. If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other operational aspect of a gambling site, you must contact that specific gambling operator's customer support directly.
Most reputable operators offer multiple contact channels, including live chat, email, and sometimes phone support. Please refer to the "Contact Us" or "Support" section on their respective websites for the most accurate and up-to-date contact information. Spinko cannot intervene or provide assistance with these types of inquiries.
Legal Inquiries
For all legal inquiries pertaining to Spinko, including contractual matters, regulatory questions, or compliance issues related to our operations as an independent review site, please use the dedicated email address provided below. This ensures your inquiry reaches the appropriate department within our organization.
Legal Email: legal@
DMCA and Copyright Takedowns
Spinko respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please submit a detailed notification to our designated copyright agent. Your notice should include all information required by applicable copyright law, such as identification of the copyrighted work, identification of the infringing material, and your contact information.
DMCA & Copyright Email: dmca@
Responsible Gambling Resources
Spinko is committed to promoting responsible gambling. While we do not operate gambling platforms, we strongly advocate for safe playing practices. If you or someone you know is struggling with problem gambling, please seek help from professional organizations. We recommend contacting national or international responsible gambling support services. These organizations offer confidential support, advice, and resources to help individuals manage their gambling habits. Examples include GamCare, BeGambleAware, and Gambling Therapy. Your well-being is important, and help is available.
Response Times
We endeavor to respond to all legitimate inquiries submitted to Spinko within a reasonable timeframe. Our typical response time for general inquiries, feedback, and partnership requests is between 3 to 5 business days. Legal and DMCA-related inquiries are treated with priority and will be addressed as quickly as possible, in accordance with legal requirements and internal policies. Please note that response times may vary depending on the volume and complexity of the inquiries received. We appreciate your patience.